Fitness Singles, based out of Buffalo, NY, has created quite the buzz over the past few years being featured on major shows like Good Morning America, The Today Show, and USA Today. Unfortunately, Healthy Framework has had some personal interaction with the company that we’d like to share as we feel it’s a warning that will probably leave businesses and potential customers rightfully alarmed.
Additionally, we’ll take a look at what other customers and users are saying, but here’s a sneak peak:
We’ll get into these more after we share our personal story.
And to be clear, no, we don’t like sharing these types of stories. But what we don’t like even more is the potential risk that may be out there for people considering partnering with or using this fitness-focused dating app. For that reason, we feel it’s necessary to share our story. Additionally, we’re going to highlight several of the Better Business Bureau complaints lodged against the company.
Buckle up, and let’s get into it.
Time-Sensitive Notice: If you feel you have been defrauded, scammed, or monetarily deceived by Fitness Singles, please send us an email at [email protected] with the subject line “ATTN: Legal – FS Case”.
User Complaints
According to the Better Business Bureau, there have been 16 official complaints filed since 2021 with the most recent coming less than two months ago. The complaints from users of the dating apps spelled stories of misleading and deceptive tactics, unauthorized charges, and absent customer support. We’re unable to verify these complaints as they were filed with the BBB and customer information is kept private, but based on our interactions with the company, they’re not surprising to us.
How does the company fare on other review platforms? Well, over 71 reviews on Trust Pilot, Fitness Singles has a rating of 1.2 stars and a label of “bad”. 97% of reviews gave the company a 1 star review and only two people gave it a two-star review, one of which blatantly calls the company a scam and the other that talks about fake accounts.
Here are some highlights:
Our Warning to Businesses, Bloggers, and Singles
Again, the previous complaints from Trustpilot and the BBB are claims we can’t personally substantiate. For that reason, those claims are not included in our warning we’re about to share.
If you are a business, a blogger, or a single looking to partner with or sign up for Fitness Singles, consider your options closely. Our team wants nothing more than to bring quality dating advice to singles across the country, so at least for us, it’s alarming when a company we believed to be a quality dating app attempts to defraud other companies. What you choose to do with that information is completely up to you.
Is Fitness Singles Worth It? – The Bottom Line Upfront
No.
Fitness Singles Testing Results
Based on our extensive testing, here are the results for Fitness Singles. As you can see, we have significant concerns about the quality and security of the app and their operation.
| Factor | Results (out of 10) | Weight | Notes |
|---|---|---|---|
| Safety and Security | 3.0 | 20% | Serious concerns raised by user complaints and our own experience. Poor safeguards, no 2FA, and questionable business practices. |
| Profile Engagement | 5.5 | 15% | Niche interest creates some active connections, but widespread reports of fake and inactive profiles undercut trust. |
| Feature Effectiveness | 4.0 | 15% | Outdated, barebones functionality. No mobile app, no video, or matching tools beyond search and messaging. |
| Pricing | 6.5 | 15% | Long-term plans offer low monthly cost, but value is questionable given platform integrity and experience. |
| UX and Usability | 4.5 | 10% | Dated desktop interface with no mobile option. Limited design updates or user experience improvements. |
| Popularity | 6.0 | 10% | Has name recognition and a defined niche, but stagnating growth and limited visibility beyond select demographics. |
| External Reviews | 2.0 | 10% | Overwhelmingly negative third-party reviews (Trustpilot, BBB). Frequent claims of fraud, billing issues, and no support. |
| Feature Growth | 3.5 | 5% | No innovation or feature releases in years. Platform is effectively static. |
| Overall | 4.51 | ~ | ~ |
Safety and Security (20%) – Score 3.0
With the exception of external reviews, safety and security was the most challenging category during our review and testing of Fitness Singles.
We would highly encourage you to take a deep look at the details outlined here before giving any of your personal information or money to Fitness Singles.
| Factor | Score (0–10) | Weight | Notes |
|---|---|---|---|
| Privacy Policy Protections | 4.0 | 15% | Bare-minimum protections; lacks clarity and transparency in language. |
| Third-Party Data Usage | 2.0 | 15% | Opaque data practices and reports of unauthorized charges suggest poor controls. |
| App and Data Encryption | 5.0 | 15% | Basic HTTPS-level encryption is in place, but no clear mention of internal safeguards. |
| Block and Report Options | 5.0 | 15% | Block/report system exists, but enforcement and follow-up are weak or non-existent. |
| Account Verification Options | 5.0 | 10% | Minimal verification. No ID/photo verification or real deterrents to fake profiles. |
| Data Minimization Practices | 4.0 | 10% | Collects a fair amount of user data without strong user-level controls. |
| 2FA Available | 0.0 | 10% | No two-factor authentication. Serious omission in modern online safety. |
| TOS Acknowledges Safety | 5.0 | 5% | Vague acknowledgments of safety and trust. No meaningful enforcement policy. |
| Strong Password Requirements | 6.0 | 5% | Decent password standards, but not paired with more robust protections. |
| Overall | 3.0 | ~ | ~ |
UX and UI (10%) – Score 4.5
The website for Fitness Singles feels like it’s stuck in the 90s. Nothing about the interface is exciting, modern, or gets you excited about the process. Here’s a video of the homepage from our testing to show you a little of what we mean. There is no included app version video because Fitness Singles does not have an app.
How Much Does Fitness Singles Cost?
As you can see from the rates below, Fitness Singles is much more cost-effective if you’re willing to commit.
| Membership Type | Membership Length | Membership Cost |
|---|---|---|
| Premium | 1 Month | $39.99 |
| Premium | 3 Months | $59.97 ($19.99/month) |
| Premium | 6 Months | $79.98 ($13.33/month) |
| Premium | 1 Year | $99.96 ($8.33/month) |
If you join for a year, you can take advantage of the Perfect Fit Guarantee, which gives you an extra year free if you haven’t made your intended connections.
Top 7 Features Worth Noting
We wouldn’t consider Fitness Singles to be a feature-rich web-based service. It doesn’t even offer an Android or iPhone app. However, it’s a niche platform focusing on healthy living, so we can forgive the site for not being uber high tech.
You’ll find that the features break down into basic search and communication. There are filters that narrow prospects based on geography or passion. For example, if you’re looking for someone else who enjoys weight lifting, you can search for that, or if you just want to meet people in Chicago, you can focus on the region.
Then, you’ve got communication options where you can “show interest” for free. But emailing and instant messaging are reserved for premium members.
Establish a Profile
You won’t find anything too out of the ordinary about setting up a membership with Fitness Singles. It doesn’t matter if you intend to stick to a free trial or pay for a plan. There are some basic questions to answer, but some extend to the fitness-based premise of the dating site. You can also upload some profile pics reserved for premium members’ eyes only.
Show Interest
The “Show Interest” feature is open to all members, including free users. It’s Fitness Singles’ way of breaking the ice. And, it only takes about a second, as there’s a prepared message that gets sent. One thing to note about this particular feature is that you can only use it once per member. So, if you’re really crushing on someone and they don’t respond, you can’t send another “interest” message. You’ll appreciate that limitation when someone is crushing on you, and you aren’t feeling it.
Narrow the Field
One of the features you’ll most likely use more than others is the filter. With members spread across the country, regional searches are essential – whether you’re focused on a love connection or a plutonic workout buddy. You can also input criteria to hone right in on the perfect people. So, if you’re passionate about white water rafting, you can find others who are as well.
Email Messaging
The email messaging system is a paid feature and an opportunity to share more. Communication is within the Fitness Singles community, so your personal email remains private. You can send an email regardless of if the recipient is online at the time or not, but it might take a bit to get a reply.
Instant Messages
Where email leaves off, instant messages pick up, as you can internally text another member of the Fitness Singles community if you see them online. As with emails, instant messaging is for paid users only.
The Top 25
Another search feature specific to Fitness Singles is the Top 25. It’s a custom, one-click option that presents you with the 25 most active in the community. And, by active, we mean on the site and not at the gym – although that’s probably true, too!
Private Photo Galleries
Instead of everyone having access to your private pics, Fitness Singles hides them so you can show and tell when you want. Free members can’t see private photos.
How to Sign Up at Fitness Singles
Anyone can set up a profile, free or paid members. The question is: will it go live?
Signing up at FitnessSingles.com is straightforward. You’ll answer some questions and upload a photo. However, new registrations go through a 24-hour review process. So, don’t try to be cute and use someone else’s picture or say you play pro football, as Madden NFL doesn’t count.
The whole thing will take you about five to ten minutes, though. Then, once you’re good to go, you can decide if you’re ready to go all-in with a premium plan.