Lemonaid Health Review – Online Therapy Services

There is a growing gap between mental health care and uninsured patients. While some of this might be due to general patient anxiety, the gap mainly grows due to the usually high cost of healthcare in the United States. Each year it seems the average rate for therapy and medication increases while minimum wage stays stagnant. Luckily, some online therapy services have created an affordable option for patients to receive mental health care without the need for insurance. 

But, what do these patients do when it comes to prescriptions. Even if they get a great deal on their therapy, they may be asked to pay hundreds of dollars at the pharmacy counter. Lemonaid is one of the internet’s answers to that problem. 

Lemonaid users are provided consultation services with licensed doctors and nurse practitioners so that they can receive prescriptions at a discounted rate. This is especially helpful for patients with anxiety and depression. Lemonaid has a monthly fee for these patients that includes their consultations, medications, and delivery fees. 

If you are interested in a way to lower your prescription cost, continue reading for all the details about Lemonaid pricing and services. 

Lemonaid Health Homepage

Overall Lemonaid Health Rating

CategoryScore
Ease of Use10.0/10.0
Services Offered9.5/10.0
Patient Privacy9.3/10.0
Cost of Care9.7/10.0
Overall9.4/10.0

9.4/10.0

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Pros and Cons of Lemonaid Health Services Online

Pros

  • Can greatly reduce the cost of monthly prescriptions for anxiety and depression
  • Staff consists of licensed and highly educated doctors and nurse practitioners
  • Pricing is simple and transparent
  • Specialty services to help treat insomnia and other issues 
  • Program to help you quit smoking
  • Sign up is quick and easy
  • Prescriptions can be mailed directly to your door

Cons

  • There are no therapists, counselors, or psychiatrists on staff
  • A hold for the consultation price is placed on your card before the appointment 
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Fast Facts About Lemonaid Health Online Services

  • Founded in 2013 and headquartered in San Francisco
  • Offers medical consultation and prescription services
  • The majority of the staff is licensed nurse practitioners
  • Some appointments may not require a video consultation, depending on local state law.
  • 4.4 Stars and over 1600 reviews on Google Play
  • 4.9 stars and over 37,000 reviews on IOS app store
  • Lemonaid Health’s mission is to provide affordable healthcare alternatives to all Americans
  • There are no therapists, counselors, or psychiatrists available on Lemonaid Health’s website 
Lemonaid Health App screenshot
Lemonaid Health App screenshot
Lemonaid Health App screenshot
Lemonaid Health App screenshot

Lemonaid Health Review Table of Contents


The Sign-Up Process

The signup process for Lemonaid is nice and simple. First, you will need to create your account. You will need to provide your email, a password, and answer your choice of security question. Next, you will be asked to provide your personal information. This includes your name, address, date of birth, and phone number. 

You will be asked to read Lemonaid’s terms of service before continuing. We know you probably will want to scroll right through this and click “agree,” but we suggest glancing through it for some important information. Some highlights include Lemonaid’s duty of care guidelines, Covid-19 response, and extended information regarding specific ailments and treatments. 

Once you consent to Lemonaid’s telehealth policy, you will end up on your dashboard. Here, you can change or add any personal information, plus upload a photo. It is important to add a photo of yourself as it is required before you can proceed with a consultation. This simply helps the provider verify that they are speaking with the patient described in the profile. 


Services Offered by Lemonaid Health

Lemonaid is a consultation and prescription service that also focuses on certain specialties. You can receive help with anxiety, depression, smoking addiction, insomnia, and more. They also provide a free anxiety and depression assessment to help you avoid extra consultation fees. 

How Lemonaid Health Works

Lemonaid Health works by providing you access to a licensed doctor or nurse practitioner to assess your medical and/or mental health situation. Then, they prescribe you the necessary medications to help treat you.

When you are ready to schedule your first appointment, you will click “start a visit.” This will take you to a large list of conditions with which you may need help. When you click the option that interests you, you will be given specific information regarding how the service can help you and any deals they may be running. 

For instance, when we signed up, we checked the “anxiety” tab and found information on how the service will work and a link to a discount for the first month of service. Though these deals may vary from time to time, the information provided is still extremely useful. 

Once you have decided on the type of service that you need, you will choose “take the first step.” Then, you will be able to schedule an initial consultation or a follow up consultation. 

The Extras We Found During Our Lemonaid Health Review

Lemonaid Health may not have therapists or psychiatrists on staff, but they do provide a wide array of services that you may find useful. This includes a treatment to overcome a smoking addiction as well as medical options for those suffering with insomnia. Both issues can be addressed in a single consultation after which you will be prescribed a medication appropriate for your needs. 

These services make great ala carte options to coincide with anxiety and depression treatment. Especially since these secondary issues can exacerbate both depression and anxiety. 

Lemonaid can provide help for other health issues that can trigger mental health issues, like:

  • Sexual dysfunction
  • Balding
  • Acne
  • Hypothyroidism
  • And more

Lemonaid Health even has a generous referral service that can help bring your friends and family to their services while rewarding you as well. You send your loved ones a referral coupon that gives them $10 off their first consultation. Every time someone uses your referral link, you receive a $10 Amazon gift card!


Patient Privacy

Lemonaid Health provides a transparent privacy and security notice regarding the information they collect from the patients and how it is kept secure. Their policy informs patients that their information and the way they use the app is collected by Lemonaid for service purposes but also as a way to develop upgrades for the app and/or website. 

Unfortunately, though Lemonaid says they do their best to keep your data safe, the company does not list any specific measures they are taking to do so. Additionally, they inform patients that email and messages are not encrypted and could potentially be hacked or intercepted. 


Cost and Insurance

Type of ServiceDurationPrice
ConsultationPer 25 min. session$25
Acne Treatment3 months of medication$90
Anxiety CareMonthly (Includes medication)$95
Asthma CarePer 25 min. session$75
Blood Type TestOne test$36.11
Cholesterol TestingMonthly SuppliesStarting at $15 per month
Covid Test at Home (Pending FDA)One test$70
Depression CareMonthly (Includes medication)$95
High Blood Pressure TreatmentPer 25 min. session$75
Insomnia TreatmentMonthly$60
Migraine TreatmentMonthly medicationStarting at $20 per month
Primary Care VisitPer visit$75
Sinus Infection TreatmentPer visit$45
Smoking Therapy3 months of medicationStarting at $15 per month
STD TestingOne test$55

General, one time consultations at Lemonaid Health are as low as $25. Anxiety and depression patients have an alternative payment system where they pay $95/ month which covers the cost of their consultations, medication, and shipping fees. This is a great, cost-effective way to maintain expensive medications for less. 

Unfortunately, Lemonaid Health does not accept insurance. 

Key Details About the Pricing at Lemonaid Health

  • Consultations are $25 for 25 minutes
  • Monthly fee for anxiety and depression care is $95
  • Monthly fee includes cost of medication
  • $25 consultation fee does not include the cost of medication

Does Lemonaid Health Offer Financial Assistance?

No, Lemonaid Health already provides low prices and does not advertise financial assistance. However, they do occasionally run specials and deals to lower the price of certain services. 

Does Lemonaid Health take insurance?

No. Lemonaid Health does not accept insurance for the consultations or prescriptions. 


Is Lemonaid Health Worth It?

Lemonaid Health Logo

Absolutely. 

Lemonaid Health is a great way to keep medication costs extremely low. Plus, they make the entire process of getting a prescription fast and easy. Their staff of doctors and nurse practitioners are helpful, knowledgeable, and focused on getting you the medication that will truly help you. They always follow up with you after you start a new medication to ensure you are seeing the proper effects. 

Lemonaid Health is great for people who:

  • Want to supplement their online therapy to lower prescription costs
  • Need help with additional behavioral issues like smoking
  • Want medication for their anxiety or depression but aren’t ready to try therapy
  • Want a free anxiety and depression evaluation

FAQ

Are all of the providers at Lemonaid Health licensed?

Yes! When you reach out to Lemonaid for a consultation, you will be met with a licensed doctor or nurse practitioner. 

How long does it take at Lemonaid to get matched with a doctor or nurse practitioner?

The time it takes to be seen by a doctor or nurse practitioner can vary depending on the service area in which your problem lies. However, Lemonaid typically gets patients in for their consultation in about 24 hours. 

Does Lemonaid Health take insurance?

No. Lemonaid Health does not accept insurance at this time.

Is Lemonaid Health better than online therapy providers?

It isn’t easy to compare Lemonaid Health with online therapy providers because they offer different services. Lemonaid Health doesn’t offer any therapy or psychiatric care. However, Lemonaid is a fantastic option to supplement online therapy services so your prescription costs can be kept to a minimum.